Webex Cloud Contact Center Solutions

As a Cisco authorized partner, Strata Networks specialises in the design, build, testing, integration and support of contact centres in New Zealand and Australia. Our team of experienced engineers has the knowledge and expertise to help your business implement Webex Contact Center quickly and efficiently, while minimizing disruption to your day-to-day operations.

As a Cisco authorized partner, Strata Networks can help you with

Customized Solutions

We'll work with you to understand your business requirements and tailor a Webex Contact Center solution that meets your unique needs.

Seamless Integration

Our team will ensure that Webex Contact Center integrates seamlessly with your existing systems and applications, providing a seamless experience for your agents and customers.

Training and Support

Strata Networks provide training and support to help your agents get up to speed quickly and ensure that you're getting the most out of your investment in Webex Contact Center and provide ongoing maintenance and upgrades to ensure that your Webex Contact Center solution is always up-to-date

What is Cisco Webex Contact Center?

Webex Contact Center is anative cloud-based contact center solution offered by Cisco Webex. It provides a range of features and tools for businesses to manage customer interactions across multiple channels, including voice, email, chat, and social media. With Webex Contact Center, businesses can provide their customers with a seamless and personalized experience, while improving their own efficiency and productivity. 

Webex Contact Center improves agent and customer experiences and optimises contact centre performance with predictive-based routing and advanced data analytics.

Cisco Webex Contact Center

Looking for a powerful and flexible cloud based contact center solution?

Contact us today to learn more about our Webex Contact Center consulting and implementation service and how it can benefit your business!